What is I680N Communications?

I680N Communications (I680N) is an Internet Service Provider (ISP). We provide premier-quality personal and business Internet connectivity solutions. We've been located in downtown Martinez, California since December 1999. Our corporate name is Andruss Computer Services, Inc.

What services does I680N offer?

We offer dial-up access, webhosting, forums, high-speed access for businesses, and a variety of business services, throughout California.

What is dial-up access?

Dial-up access is the simplest way to get connected to the Internet. You sign up over the telephone or on our website, setup your dial-up connection, plug your telephone line into your computer, enter your username and password, and connect to the Internet. The whole process takes only a few minutes. Once you're connected to the Internet you can use the world wide web and send and receive e-mail.

What else do I get with dial-up access from I680N?

I680N gives you a free e-mail box, a free webpage, and a free forum with every dial-up access account. Unlike many other dial-up providers, I680N provides pure Internet access with no banners and no restrictions.

How do I get my free e-mailboxes?

You automatically get one free e-mail box when you sign up for dial-up access. Your e-mail address will be your_username@i680n.com. Initial password for this account will be the same as for dial-up connection. Additional mailboxes can be created using our secure "My Homepage" customer-assistance server at https://cust.i680n.com. For authentication use your dial-up username and password.

How can I change my passwords?

You can change your dial-up and mail passwords using our secure "My Homepage" customer-assistance server at https://cust.i680n.com. For authentication use your dial-up username and password.

How do I get my free webpage?

Your free webpage is setup automatically when you establish your dial-up account. We will send you an e-mail with instructions on how to access your free webpage. The e-mail will be sent to the e-mail address you provide when you signup for your dial-up account. If you have no e-mail address when you signup just enter noemail@i680n.com and we will forward the e-mail with instructions to your new e-mail address so you can access it after you get connected.

What's a forum?

A forum is an online discussion site which you can use to create your own online community. Our forums are provided by Andruss Computer Services, Inc. using the newest and best forum technology available anywhere on the Internet. No other Internet Service Provider gives you a free forum with every dial-up access account.

How do I get my free forum?

We will send you an e-mail with instructions on how to setup your free forum. The e-mail will be sent to the e-mail address you provide when you signup for your dial-up account. If you have no e-mail address when you signup just enter noemail@i680n.com and we will forward the e-mail with instructions to your new e-mail address so you can access it after you get connected.

What's the difference between my free web page and webhosting?

Your free webpage is one page on the world wide web that you can use as your own personal home page, or for anything else you want as long as you comply with our Acceptable Use Policy. However, it's only one page, and you can't do much with one page. If you want an entire website, then you should sign up for our webhosting which starts at just $11.95 per month for up to 50 Megabytes of space.

How do I sign up for webhosting?

On our website at http://www.i680n.com/webhosting.html.

Do I have to have a dial-up account to get webhosting or a forum?

No, you can sign up for webhosting or a forum without a dial-up account. But a forum costs $9.95 per month, and you get a free forum with every dial-up account, so for just a little more you can get both a forum and a dial-up account.

What business services does I680N offer?

I680N offers a wide range of business services, including high-speed access, dedicated servers, colocation, networking, and dynamic websites. If you want to find out more about our business services, contact our sales department.

How do I sign up for dial-up access?

You can do it on our website or over the telephone. We'll take your account information and your credit card and your account will be activated immediately. You need to select a username and password, each of which must be 6 to 8 characters long. The first character must be an upper- or lower-case letter. The other characters may be upper- or lower-case letters or numbers. Remember, your password is case-sensitive. Your e-mail address will be your_username@i680n.com.

Do I need a credit card to open an account?

No. If you don't have a credit card, send your name, address, and telephone number along with a check or money order to I680N Communications, 729 Castro Street, Martinez, CA 94553. When your check clears we'll call you to activate your account. Then it will be your responsibility to pay in advance each month to keep your account active.

How do I get my local access number?

Go to http://www.i680n.com/pf.cgi. Enter your area code and the first three numbers of your telephone number, and we'll give you some access numbers near you to choose from. It will be your responsibility to make sure they're local calls.

How do I set up my dial-up connection in Windows?

To setup your dial-up connection using the Windows Dial-Up Networking setup wizard, double-click My Computer, then Dial-Up Networking, then Make New Connection. Name your connection i680n and make sure the proper modem is selected, then click next. Enter one of your local access numbers and select the United States of America as the country, then click next, then finish. Right-click on your i680n connection and select properties. Press the server types tab and select PPP as the type of dial-up server. Under advanced options enable software compression must be checked. Require encrypted password and require data encryption must not be checked. Under allowed network protocols TCP/IP must be checked. Then press OK to complete your setup.

When I dial in, it takes a long time for my session to be established. Is there anything I can do to make it faster?

Probably. To Speed-up the time it takes for Dial Up Networking to establish a connection with us:

1. Select your connection in DUN (Start > Programs > Accessories > Communications > Dial-Up Networking)
2. Right-click your connection and choose Properties
3. On the Server Types Tab, under Advanced Options, make sure that the check-box for Log on to network is unchecked
4. Under Allowed network protocols select only TCP/IP

How do I setup my dial-up connection for another operating system?

For dial-up connection setup instructions for operating systems other than windows, please refer to the user's manual of your operating system.

How do I connect using my Windows dial-up connection?

To connect to i680n using your Windows Dial-Up Networking connection double-click My Computer, then Dial-Up Networking, then your i680n dial-up connection. Enter your username and password then click connect.

How do I setup my e-mail program?

To set up your e-mail program enter your username, password, and e-mail address in the applicable fields. Enter pop.i680n.com as your incoming mail server (POP) and mail.i680n.com as your outgoing mail server (SMTP).

How do I change the way SPAM Filtering works?

SPAM Filtering may be controlled by visiting the Spam Management Options page. For authentication use your dial-up username and password.

On that page, you will find three values that you can manipulate.

1. Your Spam Threshold(Default=5)
2. Your Whitelist
3. Your Blacklist

Your threshold controls how tolerant (in general) you are to SPAM. Lower values mean that you are less tolerant of SPAM, and higher values mean that you are more tolerant. A value of 5 represents a good starting point. At 5, most SPAM will be marked, and most non-SPAM email will be left "unmarked". At lower values, more SPAM will be marked, but also, more non-SPAM email (false positives) may be marked as well. A value of 99 will effectively turn of SPAM Marking.

Once your "Threshold" is set to your liking, you will find that some non-spam email from certain correspondents is consistently marked as SPAM. The addresses of these correspondents should be added to your "Whitelist". Email from addresses in your whitelist will be passed through un-marked, even if it looks very much like SPAM. Entries in your Whitelist must be complete email addresses (user@myfriend.com) or domain entries (@myfriend.com). The first form will leave un-marked all email from "user@myfriend.com". The second form will pass all email from the domain "myfriend.com" un-marked.

You will also find that some SPAM email from certain correspondents is consistently not marked as SPAM. The addresses of these correspondents should be added to your "Blacklist". Email from addresses in your blacklist will always be marked, even if it looks very much like innocent email. Entries in your Blacklist must be complete email addresses (user@spammer.com) or domain entries (@spammer.com). The first form will mark all email from "user@spammer.com". The second form will mark all email from the domain "spammer.com".

How do I contact Technical Support?

Once you are connected you can visit our website http://www.i680n.com for more information. If you are connected and need customer support, you can visit our Technical Support Forums or e-mail us at support@i680n.com. If you cannot get connected call Technical Support at 1-888-888-6992.

Where do I find the terms of use of I680N services?

After you get connected click the links at the bottom of our website http://www.i680n.com for our terms of service agreement, acceptable use policy, privacy policy, and intellectual property notice.

What if I forget my password?

If you forget your password call Technical Support at 1-888-888-6992.

What if I want to discontinue my service?

You can discontinue your service at any time. If you want to do so just give us your name, address, telephone number, and username, and we'll put in an order to discontinue your service. During the first 30 days we offer a full money-back guarantee. After that you have to pay for the service you have used.